Jeep seems to be having problems with the 2022 Grand Cherokee and Grand Cherokee L, causing vehicles to become inoperable and owners to stop.
This question has inspired more than a few posts on Jeep Garage forum, the owners said their keychains stop work after they have locked the car. Users who then tried to unlock the car with a physical key report that the car behaves as if it had been stolen, which actually makes the SUV unusable.
«[My] Grand Cherokee does not recognize the keychain, ”one user wrote Jeep Garage. “Apparently something is wrong with the antenna or module in the car. Once disabled checked some items, [the dealership] reconnected and the keychain worked fine. They checked it during the day, everything worked, kept it overnight … this morning the same problem. “
Several others reported very similar experiences, including a problem that reappeared after it was allegedly fixed. What could make the situation even more frustrating for owners is that all the cars are brand new, and the problem seems to be mostly affecting Grand Cherokees sold at dealerships this month. One of the owners even said he could not drive on his newly purchased SUV.
Drive reports that it has received emails from many owners on the matter and found a message sent by a dealer from Stelantis claiming that the sale of vehicles for faulty electronics has been stopped. In particular, the document says that the “radio frequency hub module” can cause problems in communication between the car and the keychain.
“We have found a solution and are speeding up the delivery of relevant parts to our dealer network,” said a Jeep spokesman. “This issue affects a limited number of vehicles and does not require revocation. We are contacting customers to let them know that the free service is available quickly. ”
The automaker says it prefers customers ’current vehicles over those on lots, and will soon contact owners to arrange for a fix Grand Cherokee.
Jeep Challenges Stop selling the 2022 Grand Cherokee after the keys stop working.
Source link Jeep Challenges Stop selling the 2022 Grand Cherokee after the keys stop working.