The Pax8 cloud market has expanded its partnership with SkyKick into a global agreement to give SMEs access to its advanced Cloud Manager application to automate workflows and tasks to improve support productivity.
Ryan Walsh, Chief Operating Officer of Pax8, said: “As companies transfer more and more of their technology to the cloud, the number of licenses and solutions managed by SMEs will increase significantly. SkyKick’s solution and the Pax8 technology market simplify the experience so partners can easily increase efficiency and productivity. ”
Combining low-level workflow automation, real-time analytics, and automated activity logger, SkyKick Cloud Manager allows SMEs to manage multiple tasks from a single command center, solve tickets faster, automate complex workflows in cloud, hybrid, and local environments, and reduce security risk.
Ian Kaan, EMEA’s general manager and sales director at SkyKick, added: “As IT service providers (ITSPs) around the world operate in this evolving cloud channel, they are turning to SkyKick automation to help them address their operational challenges and security issues. , reduce support costs, strengthen security and increase customer satisfaction ”.
A six-month study of the overall economic impact (TEI) of the Pax8 platform, programs and operations, conducted by Forrester, concluded that SMEs working with Pax8 can expect a return on investment of up to 249% over a three-year period. This results in cost avoidance and higher billing performance; channels of programs and resources to help expand sales; and automating ticketing to increase technical staff productivity and reduce support costs.
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Pax8 Expands Access to SkyKick Cloud Automation Platform – TECHNOLOGY RESELLER
Source link Pax8 Expands Access to SkyKick Cloud Automation Platform – TECHNOLOGY RESELLER